SHIPPING OPTIONS

Loza Tam orders are shipped worldwide from the United States. However, we do not ship to the following countries:

  • Nigeria 
  • Ghana
  • Togo
  • China
  • Bangladesh
  • Ivory Coast
  • Cameroon

If you reside in any of the countries above and would like to place an order, please email us at customercare@lozatam.com.

USPS First Class Mail + UPS Ground

Most orders shipped via USPS First Class Mail are processed and shipped in  2-3  business days, depending on product availability. All orders that select a free shipping method (over $100) will be shipped via USPS First Class Mail or Priority Mail depending on the weight of the package.  
  • Most Standard orders are delivered within 5-7 business days from the order's ship date.
  • Orders destined for P.O. Boxes are delivered within 5-7 business days.
  • Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 7-14 business days of the order's ship date.
  • Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.
  • USPS First Class delivery is only available for orders less than 15.99 ounces

Priority Mail Express + UPS Ground

USPS Priority Mail Express placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. Priority Mail Express orders placed after 3:00 PM EST will be processed and shipped the next business day.
  • Orders shipped via Priority Mail Express Service are delivered within 3-5 business days from the order's ship date.
  • Orders destined for  APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for 2nd Day Service.
  • Please note that a signature may be required upon delivery for Priority Mail shipments.

International Package Deliveries

All International orders are delivered via USPS First Class Mail International Package, UPS, or DHL. All international deliveries generally take between 7–21 days to arrive, although USPS does not guarantee delivery dates or times. You are responsible for any customs fees associated with the receipt of your order. We do not control the cost of customs fees charged to you.