Shipping policy

Loza Tam orders are shipped to locations within the USA, Canada, United Kingdom, Scotland, The Netherlands, Australia, New Zealand, South Africa, France, Italy, Japan, South Korea, Spain, Germany, Sweden, Swizerland, and US Virgin Islands only. If you would like to order our products, please send an email to customercare@lozatam.com if you do not reside in the countries listed above.

USPS First Class Mail

Most orders shipped via USPS First Class Mail and USPS Priority Mail. Orders are processed and shipped in 2-3 business days, depending on product availability.

• Most Standard orders are delivered within 3-5 business days from the order’s ship date.
• Orders destined for P.O. Boxes are delivered within 5-7 business days.
• Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 7-14 business days of the order’s ship date.
• Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.
• First Class delivery is only available for orders less than 15.99 ounces

USPS First Class Mail International Package

All International orders are delivered via USPS First Class Mail International Package. First Class Mail International, deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times.